The roles and responsibilities of a New Relic Engineer can vary depending on the company and the specific needs of the team. However, some common responsibilities include:

• Installing and configuring New Relic agents: New Relic agents are software that collect data from applications and infrastructure. New Relic Engineers are responsible for installing and configuring these agents on the appropriate systems.
• Collecting and analyzing data: New Relic Engineers collect data from applications and infrastructure using the New Relic agents. They then analyze this data to identify performance problems and other issues.
• Building dashboards and reports: New Relic Engineers build dashboards and reports that visualize the data collected by New Relic. These dashboards and reports can be used to track performance, identify trends, and troubleshoot problems.
• Setting alerts: New Relic Engineers set alerts that notify them when there are problems with applications or infrastructure. This allows them to quickly identify and fix problems before they impact users.
• Troubleshooting problems: New Relic Engineers troubleshoot problems with applications and infrastructure. They use the data collected by New Relic to identify the root cause of problems and develop solutions.
• Improving performance: New Relic Engineers work to improve the performance of applications and infrastructure. They use the data collected by New Relic to identify areas where performance can be improved and implement changes to improve performance.
• Documenting processes: New Relic Engineers document the processes and procedures that they use to collect, analyze, and visualize data. This documentation can be used to train new engineers and ensure that the team is following best practices.

The daily work of a New Relic Engineer can vary depending on the specific tasks that need to be completed. However, some common tasks include:

• Monitoring applications and infrastructure for performance problems
• Analyzing data to identify trends and anomalies
• Building dashboards and reports to visualize data
• Setting alerts to notify of problems
• Troubleshooting problems
• Improving performance
• Documenting processes

New Relic Engineers need to have a strong understanding of software engineering, data analysis, and troubleshooting. They also need to be able to work independently and as part of a team.

If you are interested in a career as a New Relic Engineer, there are a few things you can do to prepare:

• Get a degree in computer science or a related field.
• Gain experience with software engineering, data analysis, and troubleshooting.
• Learn about New Relic’s products and services.
• Get involved in the New Relic community.

A New Relic Engineer is responsible for managing, configuring, and optimizing New Relic’s performance monitoring tools within an organization. Their role is crucial in ensuring that applications and infrastructure are continuously monitored, and performance issues are addressed proactively. Here are the typical roles and responsibilities as well as daily work for a New Relic Engineer:

Roles and Responsibilities:

1. Configuration and Integration:
   • Configure New Relic agents and integrations within applications, servers, containers, and cloud environments.
   • Integrate New Relic with various services, databases, and external components to collect performance data.
2. Monitoring and Alerting:
   • Set up and manage alert policies, conditions, and notification channels to proactively identify and respond to performance issues.
   • Monitor application response times, throughput, error rates, and infrastructure health.
3. Performance Analysis:
   • Analyze transaction traces, metrics, and error data to identify performance bottlenecks, slow database queries, and other issues.
   • Utilize New Relic Insights and NRQL to create custom queries and dashboards for in-depth analysis.
4. Optimization and Troubleshooting:
   • Collaborate with development and operations teams to address performance issues and optimize code, configurations, and infrastructure.
   • Use New Relic data to troubleshoot incidents and outages, minimizing downtime.
5. Capacity Planning:
   • Monitor resource utilization (CPU, memory, disk) and plan for capacity scaling based on performance trends and forecasts.
6. Documentation and Training:
   • Create documentation and best practice guidelines for New Relic usage within the organization.
   • Provide training and support to teams on New Relic tools and practices.
7. Security and Compliance:
   • Ensure that New Relic data is handled securely and in compliance with data protection regulations and organizational policies.
   • Implement access controls and role-based permissions.
8. Continuous Improvement:
   • Stay up-to-date with New Relic features, updates, and best practices.
   • Propose and implement improvements to monitoring configurations and practices.

Daily Work:

The daily work of a New Relic Engineer can vary depending on the organization’s size and complexity of its systems. However, a typical day may involve the following activities:

1. Morning Checkup:
   • Review overnight alerts and performance data to identify any issues that may have occurred.
2. Monitoring and Dashboard Review:
   • Monitor real-time dashboards to track application and infrastructure performance.
   • Check for any deviations from baseline performance metrics.
3. Alert Response:
   • Respond to alerts triggered by New Relic based on predefined conditions.
   • Investigate the cause of alerts and take appropriate actions.
4. Performance Analysis:
   • Analyze transaction traces and metrics to identify areas of concern.
   • Work with development teams to address identified performance bottlenecks.
5. Infrastructure Review:
   • Check the health and resource utilization of servers, containers, and cloud instances.
   • Plan and execute scaling activities if needed.
6. Documentation and Reporting:
   • Update documentation as needed, documenting any changes, issues, or resolutions.
   • Prepare performance reports for stakeholders.
7. Capacity Planning:
   • Review capacity trends and forecasts to ensure resources are appropriately provisioned.
8. Training and Collaboration:
   • Provide guidance and support to colleagues and teams using New Relic.
   • Collaborate with development and operations teams on ongoing projects and initiatives.
9. Security and Compliance Check:
   • Ensure that New Relic configurations and access controls comply with security and compliance standards.
10. Continuous Improvement:
    • Stay informed about new New Relic features and updates.
    • Identify areas for optimization and propose improvements to the monitoring setup.